Shipping & Delivery

AN UPDATE ON DELIVERIES

Over the last 12 months, there’s been unprecedented demand for furniture globally, as more people spend more time at home.

Whilst we manufacture in both Australia and in Asia, many of our materials come from all over the world including North America, Europe and Asia.

As countries managed the spread of COVID-19 by closing, reopening, and implementing many forms of social distancing, these necessary actions have caused significant disruption to our raw material supply chain since February 2020.

Empty ocean freight containers became exceptionally hard to secure due to the increased demand and restrictions for containers to return back to Asia.

HOW DOES THIS AFFECT YOUR DELIVERY DATE?

Current delivery time is 6-8 weeks.

Whilst manufacturing is starting to stabilise, like all International companies, we are experiencing delivery delays due to international freight forwarding capability related to global trade imbalance.

If you have any further questions regarding your order please don’t hesitate to contact your Showroom Team.

We apologise for any inconvenience caused – we truly appreciate your understanding and support.

CLASSIC DELIVERY

Classic Delivery does not include unpacking, assembly or the removal of packaging materials. We will contact you a few days before your delivery to confirm delivery details and give an approximate delivery time.

Should our delivery schedule not suit you, we can arrange an outside furniture carrier to deliver your furniture at a precise day/time. We will obtain a quotation for you on request.

DELUXE DELIVERY

Deluxe Delivery includes unpacking, assembly and the removal of packaging materials. We will contact you a few days before your delivery to confirm delivery details and give an approximate delivery time.

Should our delivery schedule not suit you we can arrange an outside furniture carrier to delivery your furniture at a precise day/time. We will obtain a quotation for you on request.